If you already paid and the product does not ship, you misorder or do not want anymore, you can contact sale@creality3dofficial.com to cancel for the refund.
If the product has already shipped, you don't want or delay so many days because of any reason, please kindly contact sale@creality3dofficial.com first or chat page!
As direct reject without notifying us most time cause return missing or huge express fee even customs fee which more than the printer itself, we will reply you with the solution very soon, please note.
The refund usually will make for you right away if both sides are clearly settled.
About Creality Shop
Creality R&D investments in 3d printing cover FDM/Resin 3D printers, 3D Scanners, Filaments, Resin, as well as 3D Printed drones and robots that back up STEAM education.
Creality.shop is the official online shop Creality3D Official's online retailer in EUROPE, Mainly selling RESIN 3D Printers, Resin for 3D Printers, FDM 3D printers, PLA Filament, and 3D Printing Accessories/Parts.
We provide excellent customer service and after-sales service. Any pre-sales or after-sales questions can email us: service@creality.shop, we will provide you with professional answers, and professional technical support services
We hope our products will enable you to turn your ideas into reality no matter you are an engineer, a hobbyist or a student.
Our Sale History
Our products are all certified to CE, FCC, and ROHS standards, have exported to more than 192 countries including, but not limited to France, the United States of America, Australia, Russia, the United Kingdom, Germany, Singapore, Egypt, and India, bringing technological innovation to all walks of life.
In terms of retail sales value in 2021. The sales of similar products rank among the top three in the 3d Printer industry. Every time before we ship overseas, we will conduct strict quality inspections to minimize the defect rate.
We are not only committed to providing customers with the best 3D printer but also committed to providing you with the best 3D printer service.
Hope our 3d Printers and service can bring your life satisfaction and convenience.
Frankfurt Warehouse, Germany
Polish warehouse
Liege Warehouse, Belgium
Czech Warehouse
Paris Warehouse, France
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